I have been meaning to contact you to give you a report from our company regarding our recent experience with Floyd Wickman’s SMART program. There is not enough time to write all the positive experiences we just had with this program. Approximately 88 of our agents went though the program. Floyd was flexible to let our managers go through and work on recruiting activities/skills and our core business sales agents and loan officers also attended with their department heads (approximately 40 others). All in all, this program was more than expected. It was as good, if not better, than Sweat Hogs in that the material was updated for today’s agent to today’s technology world, yet, was very basic in its content, activities and accountability. The success stories go on and on and on! They will be continued to be seen throughout the first quarter of 2008 and the entire careers of all participants. Just yesterday a new agent secured 15 builder listings directly from a contact she made during the SMART program. It is our intent to have this program back to Century 21 Judge Fite Company each year in the fall to build business during the 4th and 1st quarters of each year, not to mention helping agents with the basic activities that will build their careers forever! Thank you, Jerry Langley, Kimi Hammonds and the entire Century 21 Team for making this program available to our company and agents.

Jim Fite, Century 21 Judge Fite Company, Dallas, TX

To Whom It May Concern: Being a graduate of the Floyd Wickman “Sweat hog” program, I initially felt that this course would be too repetitive to warrant the cost. However, after sitting in on the initial class, I realized how much I had lost from the previous class. I needed the refresher on all of the dialogues, and I needed the new way to look at my “Book of Business”. I will certainly be telling all of my Realtor acquaintances and colleagues about this class. The program is obviously well worth the money and time commitment. It has brought a new focus to my professional life. Having a restored and completely load “tool belt” has made me a much more confident listing agent. I feel I have a dialogue and “Hot button tool” for virtually any situation that I might encounter on a listing appointment. During this course, I have secured 6 listings, 5 sales, and have generated 27 leads. This represents a dramatic increase over the prior 42 days. It has been a great experience, and what is truly exciting is that if I follow the program, the results will be extraordinary.

Robert Menking. Sales Associate, Century 21 Sunset, Realtors, Fredericksburg, TX

To Whom It May Concern: The Floyd Wickman Team S.M.A.R.T. Program and its Trainers are fantastic. Our Trainer was helpful, funny and has great enthusiasm and made the 6 hour class go by very quickly. He was well prepared and I wish I had taken this class back when I first got into real estate sales 8 years ago.

Jean Murphy, CENTURY 21 Davenport & Associates, Sioux City, IA

To Whom It May Concern: Our Team Trainer was born to instruct. He is very knowledge and always read to offer advice on any subject. The Floyd Wickman course has taught ma a lot about my Real Estate business and how to further my production. I would recommend this course to New agents and those who want to increase production and get over the fear of working FSBO’s!!

Karen Lohry, Century 21 Davenport & Associates, Sioux City, IA

18 November 2003 To Whom It May Concern: I wanted to take a moment to thank you as you always inspire me and my agents to strive for “higher ground”. You truly are one of the most knowledgeable and best speakers I have heard! Thank you Floyd Wickman for your energy. Professionally Yours,

Robert Aponte, Sales Manger

April 28,2005 Dear Floyd, We recently had the pleasure of you presenting your new Floyd Wickman’s 101 Greatest Dialogues. Without exception, the overflow crowd of over 220 agents all was extremely pleased with the seminar. Both the content and your presentation were repeatedly described as “exceptional and on target” even in today’s technology focused sales environment. What I practically liked was the professional manner you addressed and presented your material to agents at all stages of career development. Your ability to capture and hold the interest of a diversified audience was most impressive. You outlined specific strategies and tactics and demonstrated their effectiveness. Your material continues to be solid, practical, professional and effective. I would highly recommend this program to any company that is serious about developing true professional sales people who can search out business and overcome buyer and seller reluctance. A buyer or seller who is working with a Wickman trained agent definitely has an advantage. Feel free to contact me with any of your questions or concerns.

Jim Towner, Regional Manager, Eastern Region, Prudential Real Estate and Relocation Services, New England, MA

August 8, 2005 To Whom It May Concern: Needed just the right words to express, I wanted to let you know how Bruce and I felt about his visit and presentation. WOW!! Floyd, he was awesome as ever to be able to hold a large audience of agents of varying experience for such a long time. He pulled it Off magnificently. His newer program regarding 101 dialogues is exactly what agents need- it is right on the money. His down-to-earth real life nuts And bolts presentations are just what agents are looking for. Keep up the great work!

Nelson Zide and Bruce Taylor, ERA Key Realty, Marlborough, MA

The reason I took this class is because every agent I knew who has been through Floyd training told me that it changed their life. I only had one closing and no motivation last year but I knew I didn't want to quit Real Estate so I did this program to get my career going again. Before the class I was afraid to go up against other agents on listing presentations, I now feel so confident with mine I don't even think about the competition. I have taken every listing that I have given a presentation to since the start of the class. In the past 2 months I have taken 8 listings, had 3 closings and am working with more buyers than I have time to show. The Trainer was hilarious and the class exceeded my expectations (which were high.) I would recommend this class to anyone who wants more success in Real Estate. They make it so easy by giving you all the tools and motivation you need; Not to mention how much fun we had and how many friends I made.

Kristina Ray, Chandler, Chandler, AZ

In the spring of 2005 we completed our first Floyd Wickman S.M.A.R.T. Program, and without exception all were extremely pleased with the results. The 30 sales associates who took the program generated 491 referral leads from their spheres, attended 323 listing appointments, and produced 114 listings and 209 sales in just 42 days. What I appreciate most about the program was our Trainer’s ability to communicate and motivate our agents in the areas of business creation and realistic goal setting. The feedback that I personally heard from the associates who took the program was very specific. Our agents were very appreciative that we provided this program for them. The two-for-one that our company received from this program was the fact that it was very applicable to both new and experienced associates. Our Management Team and Training Director had the opportunity to observe the program in-action each week, and were very impressed with ther high energy of the class, the camaraderie, and the sophisticated content and skill-sets that the students earned ands applied throughout the training….Even prior to Graduation of the program, our Managers were strategizing when we could bring the S.M.A.R.T. Program back again to our company, which we’re already scheduled in advance with our Floyd Wickman Team Trainer. We highly recommend the Floyd Wickman Team S.M.A.R.T. Program and the trainers to any firm that is looking to take their sales force to the next level. We’re confident that the level of activity and habits developed by our associates during this program will continue to produce long-lasting results for our company. Please feel free to contact me personally if I can provide insights about this opportunity. Sincerely,

Steve Bullard, Broker/Owner, Coldwell Banker Bullard Realty, Jonesboro, FL

I am pleased to have the opportunity to recommend the Floyd Wickman Team S.M.A.R.T. Program, and in particular, the trainer we had. His presentation to our agents were inspiring and motivating as evidenced by the dramatic increase in performance and production. He interacted well with our agents. He is a dynamic speaker and presenter. I received positive feedback from all our agents who attended the program regarding his presentations. They left each weekly session feeling inspired, and were held accountatble to follow through with their weekly assignments. In addition, his extensive sales background brought added credibility. Floyd Wickman Team’s program made big promises to our team, and with our Trainer’s leadership, delivered results. On behalf of Century 21 Beulter & Associates, I highly recommend the Floyd Wickman Team S.M.A.R.T. Program. If I can answer any questions, or provide you with any additional information, please feel free to call me. Sincerely,

Ann J. Beulter, VP, Century 21 Beulter & Associates, Coeur d’Alene, ID

My name is Thomas Armenio and I am the General Manager of CENTURY 21 Mission-Bishop. Our office ranking for the year 2005 was # 35 over all other CENTURY 21 offices in the United States. We Currently have 3 branch offices in the San Francisco Bay Area located in Fremont, Livermore and Pleasanton, supporting over 125 Real Estate Associates. A few months back, I had the privilege of meeting a trainer with the Floyd Wickman Team S.M.A.R.T. Program. After meeting with the trainer, we decided to schedule him to speak with our agents and kick-off the Floyd Wickman Team S.M.A.R.T. Program. We were all very impressed with the trainer and the program that he had to offer. He is a very knowledgeable and is able to deliver information in a very business like and entertaining manner. CENTURY 21 Mission-Bishop agents enjoyed the 7 week sessions of the S.M.A.R.T. Program. The program allowed our agents to learn and improve their skills and techniques to master the art of listing and selling Real Estate. They have been able to use the tools that they learned in the S.M.A.R.T. Program in order to improve not only their production but their Real Estate career as a whole. Personally and on behalf of the agents here at CENTURY 21 Mission-Bishop, I would recommend the Floyd Wickman Team S.M.A.R.T. Program to all offices whose interests lie in increasing their office production and improving the quality of their agents. I extend an open invitation of any questions, which one may have with regards to the Floyd Wickman S.M.A.R.T. Program. Sincerely,

Thomas Armenio, Century 21 Mission-Bishop, Pleasanton, CA

June 19, 2007 To Whom It May Concern: In late Spring of 2007 we completed our first Floyd Wickman Team S.M.A.R.T. Programs for two of our Regions. Included were 55 of our Sales Agents. Without exception, all were extremely pleased with the results. Over a 49 day period, these 55 sales agents generated 857 Referred Prospects via Book of Business prospecting, and produced 180 Listings and 176 Sales. In addition, they directed 220 Buyers to our in-house Loan Services provider during the program. What I particularly liked was the professionalism of the trainer, Cy Cawthorn, and the enthusiasm that he was able to create in our agent team. While the program required them to work hard, they understood that this is what it takes to be successful. They each came away with a sense of pride and empowerment to accomplish whatever it is they set their mind to do. I would highly recommend this program to any company that wants to succeed in today’s market or to any company that wants to give their sales associates a competitive edge on the competition. Anyone can educate and give knowledge, but it is a program like this that can also help provide the skills necessary for the agents to take action. Feel free to contact me with any of your questions or concerns. Sincerely,

Denis McKinnon, Chief Operating Officer, Coldwell Banker JME Realty, TN

I am writing this letter to recommend The Floyd Wickman S.M.A.R.T. Program and Steven Poscente. I have taken Floyd Wickman sales training programs in the past and have ALWAYS noticed a dramatic increase in my production and earnings both during and after those programs! I consider myself fortunate and privileged to have taken those courses with Steven Poscente. Currently I am taking The Floyd Wickman Team S.M.A.R.T. Program and once again my sales and earnings are increasing DRASTICALLY!!! I will take the program when ever it is in Calgary. It is truly one of the best I have ever seen. I’ve heard the excuses other people make for not taking advanced training (there are many courses and programs and it can be confusing and annoying trying to sort through them all). Bottom line is this – EVERY time I take the program I make an extra $30,000.00 - $50,000.00 in income! That’s just short terms and does not count the repeat/residual business that comes down the road. Each time It was The Floyd Wickman program that took me from “average” to a level of business I would have never thought possible. If you get an opportunity to take The Floyd Wickman S.M.A.R.T. Program DO IT! Thank God for your good fortune……and….GET READY….. You and your bank account are about to GROW! I am and will be forever grateful that I signed up for these guys! Production: 25 Transactions, 39 Referrals in 6 weeks!

Jim Ashe, RE/MAX First, Calgary Alberta Canada, Other

We recently completed The Floyd Wickman Team S.M.A.R.T. Program for approximately 200 of our Sales Associates in Pennsylvania, Delaware and New Jersey. We are very pleased with the response from our Sales Associates. We have heard from very of the attendees that the program was a lot of work but well worth the effort. Many hours were spent prospecting and doing assignments. Many experienced agents who attended re-learned valuable skills and those new to the business were introduced to the foundations of building a successful real estate career. The course has paid off so far in additional referrals, listings and sales for the group. We anticipate a more productive year for all who attended. We also are very pleased with the emphasis that Floyd paid to our affiliate services. We anticipate growth in this area as well. The Sales Associates were able to network with others in our company. In fact the sessions provided a great team building experience for those that a attended. All in all the response has been quite positive and we at Prudential Fox & Roach/The Trident Group expect increased sales in the coming year as a result. I applaud both Floyd and Mike for their success with our Sales Associates. If you need further information or have any questions please feel free to contact me. Sincerely,

Joan Docker, Senior Vice President, Prudential Fox & Roach, PA

This is just a note to let you know you really made a difference here at RE/MAX Masters. You took the time and effort to motivate a group smaller then you normally command, and did a remarkable job. Each agent expressed their personal gratitude for the great job you did. I appreciate that you were there when I asked and you were there and helped others achieve what they needed to be reminded they could do. Production has improved among the group they are still in the moment with the ideas and more importantly they are taking action!!!!! Thank you, Thank you!!!!!!

Joan Brooks, Broker/Owner, RE/MAX Master, NV

34 of my agents have just completed The Floyd Wickman Team S.M.A.R.T. Program and in 42 days, those agents generated 61 listings, and 97 sales totaling 158 transactions. We could not be more pleased with the results. Shelley is an extraordinary trainer, I have received nothing but positive responses from every office about the value of the training and how grateful the agents are to be part of a company who provided that opportunity to them. June and I feel that sponsoring The S.M.A.R.T. Program is one of the wisest investments in our agent's development that we can make, and are proud to offer the program. We have already seen amazing results and anticipate even greater long range success. This is a powerful sales tool for both new and seasoned agents. I would highly recommend this program to any company that wants to increase the productivity of their agents. Sincerely,

Sally E. Lapides, Residential Properties, Providence, RI

I would like to congratulate you for a job well done. When I signed up for The Floyd Wickman S.M.A.R.T. Program, I was already in the state of limbo in my career. I was in dire need of a way to put me back on track. The program is great and you are an excellent trainer. I learned a lot from our sessions and I started to see positive results coming in. Now, I am looking forward to the after Program Sessions -the SMART GROUP sessions. We just started our meeting today. Steven, THANK YOU VERY MUCH. Sincerely,

Cristina J. Gloton, RE/MAX Mountain View, Calgary Alberta Canada, Other

Potential S.M.A.R.T. students! Don't miss this opportunity. We laughed till we cried some days and lived out of balance for 7 weeks and every moment of it was worth it. The information was great, the motivation was endless, the results outstanding, friendships were formed and I believe I not only left The S.M.A.R.T. Program a better and more productive agent but also more insightful about living my life. The opportunity to be with Steven and The Floyd Wickman S.M.A.R.T. Program is truly a gift. Everyday I use the material Steven brought to us and I become more and more committed to the program. It works... .that's the bottom line. My business is increasing every month. The Program is a great investment in your business and yourself. Steven is an outstanding and amazingly talented person and I am thankful that I took the opportunity to be guided and challenged by him. Sincerely, Experience: 6 Years Production: 6 Transactions, 13 Referrals in 6 weeks!

Cheryl Murphy, RE/MAX Masters, NV

Thanks for a very successful trial run in our Raleigh and Cary office here in North Carolina! I had a chance to talk first-hand with several of our agents as you were running The Floyd Wickman S.M.A.R.T. Program and every single one thought it had a big impact on their approach to lead generation they often don’t understand how to do. I think you do a very good job at making them comfortable with not only doing it, but giving them the “process” whereby they look forward to being much more confident. One of our mega agents, Ruby Henderson, paid you a very big compliment in that she honestly felt that she gained more from your program than any other outside program that she had attended in the last 5 years! Ruby regularly does Nine million or above so I think that’s a real feather in your cap. Your teaching style was always right on track with their needs and I could tell a marked difference in everybody’s production once they finished! I think that’s the true mark of having you back when you are ready! Thanks again for the boost in production! Regards,

Joe Williams, Co-Founder, Keller Williams Realty, TX

The Floyd Wickman S.M.A.R.T. Program that I have taken is the greatest! You have made me a better person & realtor. You have given so much to me, in new knowledge & confidences. The value of S.M.A.R.T. Program is Wreath a thousand times more them what I paid. I salute the dingily in you! Thanks again you are the Greatest.

Danny Holden, RE/MAX First Calgary, Alberta Canada, Calgary, Alberta Canada, Other