A Master Salesperson's Secret by Keynote Sales Speaker Floyd Wickman
We have a saying around here -- well, really it's more like a PROMISE and a COMMITMENT. "Do what you SAY you're going to do...Sometimes More, Just NEVER less." Just like our "Get by Giving" motto - we take these words to heart, every day, in all that we do. Not just in the work arena - because, as important as that is - it's not EVERYTHING right? Our relationships, families, PEOPLE that we connect with are just as important. Honoring your word, both personally and professionally, to me, marks INTEGRITY. It shows CHARACTER. And for us - that's just ONE part of being a Master Salesperson.
It's not always easy, I know. Especially in today's world when timing is everything, stress is high and expectations even higher. Sometimes it would feel EASIER to take a shortcut, conveniently 'forget' a part of a commitment made. TRUST ME when I tell you though - it is those little things that you 'forget', sidestep or consciously decide NOT to do that will leave your customers (and people in your personal life) questioning whether you're "in." And that my friends is a hard thing to forget.
It's much better to UNDER-promise and OVER-deliver than to find yourself in a situation where you can't or won't be able to live up to your word. It's a habit worth adopting. It's a practice worth preaching. It's a commitment that will take you far in this business and in life.
I've got to say, I'm consistently blown away by the people in my organization and the incredible students that have taken my program through the years that I've had the privilege to meet, to teach and to coach who are all living, breathing and serve as shining examples of ALWAYS doing what they say they're going to do. You guys sure make me proud and I thank you for that.
So, today - and every day - what do you say? Ready to keep this philosophy close to YOUR heart? Let me know!